At Raitha Butti, your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and applications.

Information We Collect

• Name
• Mobile number
• Email address
• Delivery address
• Order details
• Device and app usage information (for app performance)

How We Use Your Information

• Process and deliver your orders
• Manage subscriptions and one-time purchases
• Communicate order updates and support messages
• Improve our services and user experience
• Comply with legal requirements

Data Protection

We take reasonable security measures to protect your data. Your personal information is never sold to third parties.

Third-Party Services

We may use trusted third-party services for Payments, Notifications, and Analytics. These services follow their own privacy standards.

User Rights

• Request access to your data
• Request correction or deletion of your data
• Contact us for privacy concerns

By using Raitha Butti’s website or applications, you agree to these terms.

Services

• Fresh vegetable delivery
• Subscription-based plans
• One-time purchase orders

User Responsibilities

• Provide accurate information
• Use services for lawful purposes
• Respect delivery partners and farmers

Pricing

• Prices are displayed clearly
• Subscription prices are fixed for the billing period
• Changes (if any) will be informed in advance

Service Availability

Delivery times and availability depend on location, weather, and operational factors.

Limitation of Liability

Raitha Butti is not responsible for delays caused by factors beyond control (natural events, strikes, etc.).

Intellectual Property Protection

All content, design, logos, brand name, and intellectual property of Raitha Butti™ are legally protected and owned by Raitha Butti.

Protected Materials

• Raitha Butti brand name and logo
• Website design, layout, and user interface
• All text content, including descriptions and marketing materials
• Images, graphics, and visual elements
• Software, mobile applications, and source code
• Business processes and methodologies

Copyright Notice

Trademark Information

"Raitha Butti" and the Raitha Butti logo are trademarks of Raitha Butti. Use of these trademarks without prior written permission is strictly forbidden.

Prohibited Uses

• Copying or reproducing website content without permission
• Using the Raitha Butti logo or brand name for commercial purposes
• Creating derivative works based on our intellectual property
• Impersonating Raitha Butti or creating confusion about affiliation
• Scraping, crawling, or extracting data from our website

Fair Use

Limited use may be permitted for:

• News reporting and journalism (with proper attribution)
• Academic research and education
• Personal, non-commercial use

For any commercial use, please contact us for written permission.

DMCA Compliance

We respect intellectual property rights and comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyright has been infringed, please contact us with:

• Description of the copyrighted work
• Location of the infringing material
• Your contact information
• A statement of good faith belief

Reporting Copyright Violations

If you discover unauthorized use of our intellectual property, please report it to:

License to Use

By using our services, you are granted a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes only.

One-Time Orders

• Orders can be canceled before dispatch
• Once dispatched, cancellation is not possible
• Refunds (if applicable) will be processed within 5–7 working days

Subscription Plans

• Subscriptions can be canceled anytime
• No refund for already delivered orders
• Remaining deliveries may be adjusted as per policy

Damaged or Incorrect Items

If you receive damaged or incorrect items:

• Contact us within 24 hours
• Provide order details and images if required

Raitha Butti provides fresh vegetable delivery.

• Delivery is usually completed within 4 hours of harvest.
• Default delivery is Sunday morning (for subscriptions).
• Delivery times may change due to weather or local conditions.

Raitha Butti strives to provide accurate information. However, availability and quality may vary due to natural factors.